MERCHANT TERMS & CONDITIONS

MERCHANT TERMS

The following terms and conditions govern the relationship between Dealz and merchants participating on the platform. By listing offers on Dealz, merchants agree to abide by these terms in full.

1. Role of Dealz

Dealz acts as a platform provider and payment facilitator connecting customers and merchants.

2. Merchant Responsibilities

Merchants must provide accurate offers and deliver services as advertised on the platform.

Merchants are responsible for maintaining the quality and validity of all listed offers.

3. Offer Management

Merchants may increase the value or attractiveness of an offer at their discretion without prior approval.

Any reduction, modification, or restriction of an existing offer requires prior written approval from Dealz.

Dealz reserves the right to reject or request modifications to any offer to protect customer experience.

4. Settlement

Merchant payouts are processed after a 21-day settlement cycle from the transaction date.

This period allows for refunds, disputes, and fraud checks.

Dealz reserves the right to adjust settlements based on refunds or chargebacks.

5. Refunds & Chargebacks

Merchants are fully responsible for handling refunds and customer disputes.

Dealz may deduct refund or chargeback amounts from merchant payouts.

6. Fraud & Compliance

Dealz may monitor merchant activity for fraud, abuse, or suspicious behavior.

Accounts may be suspended or terminated in case of non-compliance.

7. Termination

Merchants may terminate their participation on the platform by providing a minimum of 30 days (1 month) written notice to Dealz.

Dealz reserves the right to terminate merchant access immediately in case of fraud, risk, or regulatory requirements.

8. Liability

Dealz is not responsible for merchant service performance or customer disputes arising from merchant actions.

9. Governing Law

These terms shall be governed by the laws of the United Arab Emirates and subject to the jurisdiction of Dubai courts.

Have questions about these terms? Reach us at info@dealz-app.com or call +971 50 988 3695

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